Fix known issues

How to solve Error: drive.google.com refused to connect?

If you have signed in with multiple gmail accounts in your web browser and try to use any Google Workspace add-on, you might see this error: drive.google.com refused to connect.

How do I fix the missing ""Embed"" and ""Customize"" options in the Formfacade menu?

If you open your Google Form, click on the add-on icon and select Formfacade - Embed Google Forms™ immediately, sometimes only the Help option is displayed in the menu.

Formfacade form redirects to Google Forms page on submit. How can I fix this?

If you have enabled "Send responders a copy of their response" for all form submissions (Always) or limited the form submissions to 1 response per user, then the Formfacade form redirects to Google Forms page on submit.

Form is not publicly visible. How can I fix this?

Formfacade supports only public forms. You must disable Google Forms features that require sign-in to use your form with Formfacade. "Form is not publicly visible" warning message will be displayed if:

1. The form is not published
2. Responder access is restricted to specific people
3. "Collect email addresses" option is set to "Verified"
4. "Send responders a copy of their response" option is set to "Always"
5. The form contains a file upload question 

Form is no longer accepting responses. How can I fix this?

If you have disabled "Accepting responses", your users will no longer be able to view your form and submit the response.